How to set SMS balance and load alerts
There are three SMS alerts which you can switch on and off: Balance alerts, Load alerts and Auto top-up alerts. When you sign up for your K Account, they will all be set to ON by default.
- Balance alert
Sent weekly at 7am, this alert displays the balance of your account at the time of sending.
- Load alert
Sent when funds are manually added to your account (via debit/credit card, when a bank transfer is applied or when an adjustment is made by Customer Services).
- Auto top-up alert
Sent when funds are added to your account via the Auto top-up feature (if you have it enabled on your account).
To change your alert settings:
- Log in to your K Account
- Open the main menu and select Settings
- Select Edit your contact details
- Use the On/Off switches to set your preferences
- Select Save changes to apply your changes
How to load via credit or debit card
We currently accept loads from Mastercard® and Visa credit and debit cards. There are no fees for loading via debit card (please see our Limits and Fees for our credit card fee), and the funds are immediately available to use with your K Ring. Log in ...
How to load via bank transfer
We do not charge a fee to load your K Wearables Virtual Prepaid Mastercard® via bank transfer, but your funds will not be available immediately. Please note that if you transfer funds from a non-UK bank, your bank may charge you a fee; please check ...
How to use Auto top-up
Auto top-up means you never have to worry about your K Wearables Virtual Prepaid Mastercard® running low on funds. If your funds fall below a preset threshold, Auto top-up will automatically add funds of a prespecified amount to your account. Log in ...
How to request your PIN
You should not generally be required to enter a PIN for any transaction in the UK with your K Ring, but you may be required to do so abroad. To request your PIN: Log into your account at mykring.com Go to Devices Click the Send me my PIN by SMS ...
How to register for your Virtual Prepaid Mastercard® account
Before you can register for your Virtual Prepaid Mastercard account, you must first sign up for your K Account, which allows you to manage your devices and preferences and also allows us to communicate with you. Create your K Account Sign up for your ...