How to request your PIN
You should not generally be required to enter a PIN for any transaction in the UK with your K Ring, but you may be required to do so abroad.
To request your PIN:
- Log into your account at mykring.com
- Go to Devices
- Click the Send me my PIN by SMS button
You should receive your PIN within seconds, in a text message sent to the mobile phone registered to your account.
Please note that if you have multiple K Rings, you will need to request a separate PIN for each, even if they are linked to the same account.
For security purposes, if you enter an incorrect PIN four consecutive times, your PIN will be blocked and you should contact Customer Services to unblock it.
Once you have memorised your PIN, please delete the SMS from your phone. Do not store your PIN in a way that associates it with your K Ring.
Related Articles
How to make a payment with K Ring
You can use your K Ring for contactless payments up to £45* in the UK, anywhere that displays the contactless payment symbol below. Most shops and supermarkets now prefer you to pay with contactless wherever possible, and K Ring’s a great way to do ...How to use K Ring on public transport
You can use K Ring to pay-as-you-go on bus, Tube, trams, DLR, London Overground, TfL Rail, Emirates Air Line, Thames Clipper River Bus and most National Rail services in London. You can also use K Ring to pay on an increasing number of bus routes ...