How to use Auto top-up

How to use Auto top-up

Auto top-up means you never have to worry about your K Wearables Virtual Prepaid Mastercard® running low on funds. If your funds fall below a preset threshold, Auto top-up will automatically add funds of a prespecified amount to your account.

  1. Log in to your K Account

  2. Open the main menu and select Auto top-up

  3. Switch on Auto top-up to reveal the options – by default, Auto top-up is set to “off”
    Auto top-up off
    Auto top-up on

  4. Use the first slider to set the Auto top-up trigger amount (or type in the amount)
    If balance falls below slider

  5. Use the second slider to set the top-up (Load) amount
    Load slider

  6. Choose which payment card you want the funds to come from (if your preferred card isn’t listed, select Manage cards to add a new payment card)

  7. Make sure you select Save to apply your preferences

If you ever want to turn off Auto top-up, just use the main switch at the top of the screen. You can change your Auto top-up preferences at any time – just be sure to save your changes.

Please note that Auto top-up takes place at 06:00 GMT each day, not at the exact moment your funds fall below your preset threshold.

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