How do I return my K Ring or request a refund?

How do I return my K Ring or request a refund?

Please submit a support ticket (using the button at the bottom of this screen) to send us a message, including your name, order number and a description of the issue you’re experiencing. We will then respond with further instructions.


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    • How do I return my K Ring or request a refund?

      Please submit a support ticket (using the button at the bottom of this screen) to send us a message, including your name, order number and a description of the issue you’re experiencing. We will then respond with further instructions.
    • Can I use my K Ring abroad?

      Yes: anywhere in the world that accepts Mastercard® contactless payments – currently over 40 million locations worldwide. You may be required to enter your PIN for certain transactions abroad, so please request your PIN before you travel. If your K ...
    • What is K Ring?

      K Ring (formerly known as Kerv Ring) is the world’s first Mastercard® contactless payment ring … and the first in an innovative range of next-generation wearable payment devices. K Ring can be used to make a payment anywhere in the world that accepts ...
    • Who makes K Ring?

      K Ring is made in the UK by K Wearables Ltd. The K Wearables Prepaid Mastercard® programme is operated by K Wearables Ltd, Orion House, Bessemer Road, Welwyn Garden City, AL7 1HH. Company number 10093360; VAT registration number 258044208. The K ...
    • Is my K Ring waterproof?

      Yes! The inner band of K Ring is made from a hard inert resin which seals the electronics and renders it completely waterproof. You can wash your hands as much as you like while wearing your K Ring, and it won't be harmed by hand sanitiser, either.