How to edit your device name
When you're logged in, the Devices page lists all the K Rings linked to your account. If you have more than one K Ring, you may want to change their names to make it easier to identify them. This is useful if you ever want to switch a ring off or on, report it as lost/stolen, or when you want to be able to see which transactions in your statement were made with particular rings.
Change the name of a device
- Login in to your K Account
- Select Devices from the main menu
- Select Edit details for the device you wish to rename
- Type the device's new name into the Name field, and click Update
Change the presentation order of your devices
- Select the reorder icon next to the device you want to move; the reorder icon looks like this:
- Drag the icon up or down the screen and the selected device will move with it, changing its order within the list
- Release when you're happy with its new location
The Devices page will display items in the order in which you have set them; the order will also be updated in the dropdown list in your statement.
How to set SMS balance and load alerts
There are three SMS alerts which you can switch on and off: Balance alerts, Load alerts and Auto top-up alerts. When you sign up for your K Account, they will all be set to ON by default. Balance alert Sent weekly at 7am, this alert displays the ...
How to link and activate your K Ring
This guide is only for customers who choose to link K Ring to a K Wearables Virtual Prepaid Mastercard® account. Log in to your K Account Select Devices (available from the menu, or on the Welcome screen) At the bottom of the Devices screen, click ...
How to use K Ring on public transport
You can use K Ring to pay-as-you-go on bus, Tube, trams, DLR, London Overground, TfL Rail, Emirates Air Line, Thames Clipper River Bus and most National Rail services in London. You can also use K Ring to pay on an increasing number of bus routes ...
How to request your PIN
You should not generally be required to enter a PIN for any transaction in the UK with your K Ring, but you may be required to do so abroad. To request your PIN: Log into your account at mykring.com Go to Devices Click the Send me my PIN by SMS ...
How to make a payment with K Ring
You can use your K Ring for contactless payments up to £45* in the UK, anywhere that displays the contactless payment symbol below. Most shops and supermarkets now prefer you to pay with contactless wherever possible, and K Ring’s a great way to do ...